Let Us Help You - All FAQs
When you have finished shopping, click on either the "My Cart" at the top-right of the website either to review your selections. When you are satisfied with your order, click the "Proceed to Checkout" button to complete your purchase.
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For CANADA POST: www.canadapost.ca
For UPS: www.ups.com
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Proaim delivers to the following countries:
Canada : Ontario, Manitoba, Quebec, Alberta, Vancouver, British Columbia, Nova Scotia, Saskatchewan, New Brunswick,Prince Edward Island,Toronto, Montreal, Ottawa, Calgary, Edmonton, Winnipeg, Hamilton, Kitchener–Cambridge–Waterloo, London, St. Catharines - Niagara (Niagara Falls, Welland), Halifax, Oshawa (Whitby, Clarington), Victoria (Saanich), Windsor (Lakeshore), Saskatoon, Regina, Sherbrooke (Magog), St. John's (Mount Pearl, Conception Bay South), Barrie (Innisfil), Kelowna (West Kelowna), Abbotsford - Mission, Greater Sudbury, Kingston (South Frontenac, Loyalist), Saguenay, Trois-Rivières, Guelph, Moncton (Dieppe, Riverview), Brantford (Brant), Saint John (Quispamsis), Thunder Bay, Peterborough (Selwyn), Lethbridge, Chatham-Kent, Cape Breton
USA : New york, California, Illinois, Texas, Pennsylvania, Arizona, Florida, Indiana, Ohio, North Carolina, Washington, Colorado, Michigan, District of Columbia, Massachusetts, Tennessee, Oregon, Oklahoma, Nevada, Maryland, Kentucky, Wisconsin, New Mexico, Missouri, Georgia, Virginia, Nebraska, Minnesota, Kansas, Louisiana, Hawai'i, Alaska, New Jersey, Idaho, Alabama, Iowa, Arkansas, Utah, South Dakota, Mississippi, Connecticut, South Carolina, North Dakota, Montana, New Hampshire, Delaware, Los Angeles, Chicago, Houston, Philadelphia, San Diego, San Francisco, Columbus, Seattle, Washington, Oklahoma City, Las Vegas, Louisville, Miami, Cleveland, Pittsburgh, Orlando, Richmond, Boise, Birmingham, Columbus
North America : Canada and Mexico
For Shipping details click here
Returns are subjected to following conditions.
• All returned or exchanged items must be in new condition, in their original box, and must include all packing material, manuals, and all accessories.
• Proaim is not responsible for any incidental damage resulting from the sale or use of any article purchased with us. We are responsible for the monetary value of the purchased item only.
- All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all accessories (if any).
- Defective or damaged items may be exchanged, repaired or refunded at our discretion for the same model.
- PROAIM can only refund the original purchase price. Shipping and handling fees are nonrefundable.
- We will issue your refund in the same way you made the original purchase. If the payment was made by a bank transfer, the refund bank transfer will be issued immediately after we receive the product.
- Please allow 5-7 days for a credit to appear on your account.
- Claims for missing items or items damaged in transit must be received within 2 to 3 business days after the delivery of the merchandise.
Please allow 3-4 business days to process your exchange once the returned item has been received by us.