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What is the warranty?
We provide 1 year warranty from the date of purchase. Items which are covered by the warranty period will be replaced at no cost to the customer. Replacement parts of the product will be provided at nominal cost (covering the cost price of the replacement parts only) to the customers after the Warranty Period has expired.
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Is it returnable for a full refund if it doesn’t meet my expectations upon delivery?
Yes, absolutely. We always backup our sales. In case, you don't like the product, we take it back within 30 days and you get a 100% refund.
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What is the weight of Flycam 3000?
The weight of Flycam 3000 with weight plate is approx. 2.7 kg.
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What is the difference between the Flycam 3000 and HD-3000?
The key difference in both the models is the design. The HD-3000 has micro balancing feature as compared to Flycam 3000. The HD-3000 includes Unico Quick release plate and Table clamp as free accessories, where as Flycam 3000 includes Unico Quick release plate as free accessories.
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How long can I use the Steadicam before I get tired? Do I need the Arm & Vest with this?
This Flycam 3000 camera steadycam weighs only 2.7kgs and so can be holded easily for long time but for more comfort you can use it with Arm Support and Body vest. Following are the options for it :
i)Body Pod : FLYCAM Body Pod
ii)Comfort Arm & Vest : Flycam Comfort Arm & Vest Camera Stabilization System
iii)Galaxy Arm & Vest : Flycam Galaxy Steadycam Arm & Steadycam Vest
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If my camera plus accessories are overweight, what options do I have? Can I add more counter weights?
Flycam 3000 can bear upto 8lbs. You can add more counter weights for total weight upto 9lbs only. If the weight of your setup is more than 9lbs, we suggest you to purchase Flycam 5000 or Flycam HD-5000 for perfect balance as it can bear weight upto 11lbs.
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Will the flycam 3000 handheld video stabilizer work with a glidecam arm brace or do I have to purchase the flycam arm brace?
Yes, the Flycam 3000 Stabilizer will work with glidecam arm brace.
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Does it come with a protector bag ?
Yes, this Flycam 3000 includes the foam packaging with bag.
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Is it compatible with the arm and vest?
Yes it is compatible with the Arm & Vest. There are two options for Arm & vest for this camera stabilizer i.e.
i)Comfort Arm & Vest : Flycam Comfort Arm & Vest Camera Stabilization System.
ii)Galaxy Arm & Vest : Flycam Galaxy Steadicam Arm & Steadicam Vest.
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Does this Steadicam come with the counterweight?
Yes, this steadicam comes with counter weight plates i.e. 8 weights for each side.
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Will it work with a sony handycam fdr-ax700?
Flycam 3000 Handheld Stabilizer (FLCM-3000-Q) has a load capacity up to 3.5kg/7.7lb.
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Can I mount a monitor with NP 970 battery, and shot gun mic on this using Canon 6D? Is it within the weight range?
The weighing capacity of FLCM-3000-Q is up to 3.5 kg / 7.7 lb. If your camera set-up is within the given limit, it would be compatible.